BizCare RemoteCare

Shift your focus from reactive to proactive IT management
We can head off problems before they occur

BizCare RemoteCare is a premium RMM (Remote Maintenance and Monitoring) service that continually monitors the operation and stability of your IT assets so you can experience maximum system uptime, increase your efficiency and focus on your core business functions.

BizCare RemoteCare covers three areas:

Workstations

BizCare RemoteCare Workstation covers desktop/workstation remote health monitoring and maintenance

Servers

BizCare RemoteCare Server provides remote health monitoring and maintenance for servers

Cloud/Hosted Apps

BizCare RemoteCare Cloud encompasses cloud application management including setup, hosting, monitoring and maintenance of Email, storage and other cloud services

The Benefits of BizCare RemoteCare include:

  • Less time spent on IT concerns and more time spent nurturing your customers and growing your business.
  • Regular maintenance and support services are performed stealthily without disrupting your employees or workflow.
  • Reporting provides complete visibility into the health of your IT assets, allowing for timely budgeting of IT expenses.
  • Managed services ensure your IT assets remain operational for a pre-established monthly fee, allowing you to avoid unexpected expenses and reducing your overall IT costs.
  • RMM allows 24/7 service and support.
  • We handle all recurring maintenance tasks so you don’t have to, including updates, disk defragmentation and disk cleanups to ensure your devices are properly updated at all times.
  • System maintenance is typically performed during off-peak hours to minimize disruptions.

RemoteCare Services Include:

  • BizCare agent installation and maintenance
  • OS updates (critical and security)
  • OS and application event log monitoring
  • Monitoring of over 20 performance factors
  • Health monitoring – OS services, hard drives, memory, connectivity, etc.
  • Cloud application hosting management – email, website, storage, etc.
  • Reduced cost onsite care
  • Periodic onsite IT management review
  • Periodic onsite device checkups

Trust BCPros to deliver the level of managed services your business needs to ensure a stable and secure IT environment. Our BizCare proactive services model will eliminate business disruptions and give you peace of mind knowing that your technology is always secure and operational with no surprises or unexpected expenses.

Looking for a better way to manage your business IT?

Want an IT Partner Who Cares About your Business

You can relax knowing that we take your IT health personally, and strive to keep your staff productive with the tools they need to do business.

BizCare RemoteCare
Keep your business operating as we remotely configure, monitor and maintain your users, workstations, networked devices and cloud applications

BizCare SecureCare
Keep your IT infrastructure secure by remotely maintaining your machine level and site level cybersecurity protection and disaster recovery backups

BizCare NetworkCare
Keep you connected through 24/7 remote configuration, user access management, performance monitoring and maintenance of your network devices.