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BizCare

Bringing the Customer Experience to the Next Level

We are excited to add BizCare to our offerings. This unique service to our customers is part of our promise to enhance our offerings so we can do more for you.

BizCare enables us to provide you the most efficient service as well as up-to-date information on the status of your service orders. BizCare streamlines project management, customer service and billing. By enabling us to be even more productive and enhancing our service offerings, BizCare improves customer relationships, and, most important, helps keep you productive.

BizCare provides a portal through which customers can enter the online system to fill out and submit a service request, check on the status of that request, and obtain information on the progress and estimated completion of their service. You know immediately when BCPros receives the service request and any service request activity.

Visit our Customer Portal to view your account

Why Choose BCPros?

 

Communication

  • Streamlined access. BCPros IT specialists are available via phone or email around the clock.
  • Responsiveness. We return your calls promptly and   address your computing issues quickly and accurately.
  • “Services ‘R’ Us.” We do whatever it takes to build and maintain long-term, beneficial associations with our customers.
  • We listen.

 

Experience

  • Deep and broad experience and skills. We've seen it all, and we apply years of collective experience to solving seeming intractable computing challenges.
  • Multidisciplinary expertise. The BCPros team brings together IT specialists highly experienced in virtually every field of IT.
  • Longevity. We've been in this business since 1996, a rare track record in the IT services arena.

 

Capability

  • Inclusive offerings. One-stop, no-compromise sourcing for all your computer and networking solutions, helping you boost your business effectiveness and improve your bottom line.
  • No-worry computing. Our expertise enables your systems to operate transparently in the background, instead of becoming a leading area of concern and frustration.
  • Flexibility. You gain quick, efficient access to our expert support specialists – by phone, by remote connection to your computers, or by "house calls" right to your location.

 

Service

  • No project goes unfinished to your satisfaction.
  • Every problem we encounter has an answer. We dig and dig until we find the cause, then create solutions to resolve the issue.
  • Our BizCare system enhances communication between BCPros and you, providing worry-free, up-to-the-minute project status and other benefits.

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